SHIPPING INFORMATION

Soho Gem
Attn: Online Customer Service
367 West Broadway
New York, NY 10013
Email: sales@sohogem.com
Tel: 1-888-SOHO-GEM (7646-436)
Hours: Monday-Saturday 11am-6pm


Shipping- Shipping is FREE of charge. All merchandise is shipped via FedEx second day air. Merchandise will either be shipped on the day of purchase or the following day pending credit card authorization. We do not ship or deliver on weekends or holidays. SG can only ship within the continental US, Hawaii and Puerto Rico and will not ship to PO boxes. We cannot guarantee second day delivery to Hawaii or Puerto Rico. All merchandise is fully insured and signature is required for delivery. All purchases must be shipped to the billing address that is on file with the corresponding credit card. If you require next day delivery or would like to ship to an alternate address please contact customer service at 1-888-SOHO-GEM.

*Purchases over 15,000 will be shipped for next day delivery instead of second day delivery.

Custom Orders- All custom orders take approximately 4 to 6 weeks for delivery. Some custom orders may arrive sooner, depending on the country of origin.