Bridal Appointment Info
YOUR BRIDAL EXPERIENCE AT SOHO GEM
DO I NEED AN APPOINTMENT TO COME IN?
Soho Gem is open seven days a week: Monday through Saturday from 11-6 and Sundays from Noon to 6. Engagement ring and wedding band consultations are by appointment only on Saturdays and Sundays. Walk-ins are welcome during regular business hours from Monday to Friday - but appointments are always recommended to ensure a member of our team will be available when you visit.
HOW CAN I BOOK AN APPOINTMENT?
Please contact us via our website’s chat box, email us at sales@sohogem.com or call our jewelry store at (212) 625-3004.
HOW LONG IS A BRIDAL APPOINTMENT?
Scheduled weekend appointments range from thirty minutes up to one hour in length. Our bridal specialists have decades of experience in fine jewelry and client care and a GIA Graduate Gemologist is on site to assist.
WHAT IF I NEED TO CANCEL/RESCHEDULE?
Please call or email us as soon as possible if you are running more than 10 minutes late or can no longer attend your scheduled appointment.
WHAT CAN I EXPECT DURING OUR FIRST ENGAGEMENT RING CONSULTATION?
Your Soho Gem bridal specialist will guide you through our wide selection of engagement rings to determine your preference of gemstones, shapes, stone sizes, finishes, and other design features. While many of our visitors find their dream ring from our in-store collection - we specialize in translating your ideas into one-of-a kind designs that you’ll love for years to come.
If you have a specific vision for your engagement ring, please let us know in advance of your appointment. While we have a beautifully curated selection of natural and lab grown diamonds, as well as loose sapphires, in stock - if we know your preferences in advance we may be able to bring gems unique to your request for the day of your visit.
HOW LONG WILL IT TAKE TO BUILD A CUSTOM ENGAGEMENT RING?
All of our custom engagement rings are made in our NYC workshop. Most engagement rings take between 4-5 weeks to create, but the timeline can vary based on the complexity of the design. Many of our custom rings are modeled with Computer Aided Design (CAD) - in which your ring is rendered as a virtual computer image prior to manufacture to be approved by the client. While a few modifications to a CAD model are customary, multiple modifications and/or the complete overhaul of the original vision will result in additional fees and added time to the production schedule.
For those in need of expedited service we offer a rush process that can accommodate a quick turnaround depending on ring style choice. To inquire further please call 212-625-3004 or email us at sales@sohogem.com.